Knowledge Management
At Zuna, we believe that Knowledge Management is an integral part of every company. In order to be successful, every organization has to have well-thought out processes for Knowledge Management and Retention. Lack of these processes translates to unproductive repeated cycles, frustration among employees and clients, and high costs of repetition.
We understand the importance of Knowledge Management, and offer comprehensive Knowledge Management and Technical Documentation services to our clients. Our teams comprise of skilled resources that have the right blend of expertise and focus, and ability to obtain and document data by working closely with the development / QA teams.
Technical Documentation:
Technical documentation is the medium companies use to communicate to their universe which includes their employees, clients and vendors. Our documentation teams work closely with the domain and technology experts to understand and build the documentation required by our clients.
Our Technical Documentation services include:
- Technical Writing / Content Writing
- User Manuals / Guides
- Provisioning Manuals / Guides
- Installation Manuals / Guides
- Reference Manuals
- E-learning Modules
- Training Manuals / Training Courseware
- Online Help
- Policies and Procedures
- Configuration Guides
- Systems technician Guides
- Hardware Documentation
- Maintenance Manuals
- Glossaries
- White Papers
- Proposals
- Translations
- Extractions
- Web Content
- Presentations
- Data Sheets
- Interactive Manuals (Demos & Illustrations)
We are very committed to offering Technical Documentation as a value-add service to our clients. Our teams of technical writers are skilled in all aspects of technical writing, understand relevant technologies and domains, have an understanding of the latest technology, and are familiar with technical writing tools such are Dreamweaver, SnagIT, Epic Editor, RoboHelp, Webworks Publisher, FrameMaker and so on. We have ongoing training programs to upgrade the skills of our technical writing teams to they can continue to provide the best and most effective technical documentation to our clients.
Zuna Knowledge Management Services also include detailed research on competition, consumer, growth areas, employees, resources required for success and all key market indicators. Knowledge is an amazing tool across the organization, helping in overall strategy and planning as well as in day to day operations.
Our industry experts have an in-depth understanding of the market research processes and the data collection and analysis methodologies, with strong skills in research, data collection and data analytics techniques.
Zuna offers to its clients:
- Market Research & Analytics
- Business Research & Analytics
- Financial Research & Analytics
- Data Updating services
We provide our clients with detailed user-based reports that provide analysis based on data captured, and presented depending on organizational needs.